Reviewed · THAMES RIVER CRUISES
TopView® 24 Hr Hop on Hop off Bus Tour with River Cruise & Walks
London’s best feature here is the mix of transport and sightseeing. You get an open-top bus route through central London, a one-way Thames cruise, and up to three walking tours, all in one package. I like the easy access to landmarks such as Big Ben, St. Paul’s Cathedral, the Tower of London, Buckingham Palace, and Harrods.
I also like the long validity: you can buy now and use the ticket within 12 months. The main caution is reliability. Some departures have been late, some buses have waited at stops, and poor connections can make you miss the river cruise.
Key points before you book
- The red Landmarks Tour covers central London: Use it for Westminster, Trafalgar Square, St. Paul’s, the Tower of London, and the Thames waterfront.
- The Park and Palace Tour reaches Kensington and Notting Hill: It adds Harrods, the Victoria and Albert Museum, Kensington Palace area, and Hyde Park edges.
- The river cruise is one-way: Board at Tower Millennium Pier or Westminster Millennium Pier through City Cruises.
- You can join up to three walking tours: The package includes access to all three available walking tours, though attraction admission is separate.
- The 24-hour ticket is not the same as a full operating day: Service hours and bus frequency matter, especially late in the afternoon.
- The price can work well for a first London day: At $49.37 per person, it is most useful if you ride several sections, take the cruise, and use the walks.
A practical first look at London

I see this as a get your bearings fast ticket rather than a dedicated sightseeing bus for the entire day. London is spread across several districts, and the routes let you connect them without learning the Underground on your first morning.
You can ride past major sights, step off for a closer look, then rejoin the route. The package also gives you a change of pace: bus commentary, a river view from the water, and walking tours at street level.
That flexibility has real value. You can spend time at Westminster, pause for lunch, then continue toward St. Paul’s or the Tower. But you need to watch the clock. A delayed bus or an unexpectedly slow route can affect the river cruise, especially if you plan to take it late in the day.
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What the $49.37 price really buys

The ticket costs $49.37 per person and includes unlimited hop-on hop-off bus use, the Thames cruise, and up to three walking tours. It does not include entry to the Tower of London, St. Paul’s Cathedral, the London Eye, the Victoria and Albert Museum, or any other attraction.
The value depends on how actively you use it. If you ride only one short section and take no cruise or walking tour, the price is harder to justify. If you use the bus to connect Westminster, the City of London, Kensington, and Buckingham Palace, then add the boat ride, the package becomes more useful.
I would not buy this only as a replacement for public transport. The bus can be slower than the Underground, and the route may pause or wait at certain points. I would buy it for the sightseeing layer, especially if you want recorded commentary and an easy overview before exploring on foot.
The ticket can be bought now and used any time within 12 months. That is handy if your plans are still changing, but the active sightseeing experience is designed around one day of use. Check the departure times before setting out, since the published operating information shows service from 8 a.m. to 6 p.m. on Tuesday, while one account describes the first bus arriving much later than expected.
The red Landmarks Tour: Westminster to the Tower
The main Landmarks Tour is the route to choose for classic London. It begins at Marble Arch near Speakers’ Corner and works through the West End, Westminster, the South Bank, the City, and the Tower area.
Marble Arch and Park Lane
Marble Arch is a useful starting point if you are near Hyde Park or Oxford Street. Speakers’ Corner is close by, and Park Lane gives you access to the park side of central London.
The stop is also useful for returning later, but do not assume the last bus will arrive exactly at the advertised end time. Service at Marble Arch has reportedly finished around 5:30 p.m. on some days, even when the general closing time is listed as 6 p.m.
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Piccadilly Circus and Trafalgar Square
Piccadilly Circus puts you in the middle of the West End. It is a good place to leave the bus for theaters, Regent Street, and nearby Soho, though the stop itself can be busy and confusing.
Next comes Trafalgar Square, one of the best stops for a short walk. From here, you can reach the National Gallery area, Whitehall, and the Mall on foot. The bus route continues to Craig’s Court, near Whitehall and Northumberland Avenue, giving you another option for the government district.
Big Ben, Westminster, and the London Eye
The Westminster stop is one of the strongest parts of the route. Big Ben, the Houses of Parliament, Westminster Bridge, and the Thames are all close. Get off here if you want the classic London photograph, then use the nearby Westminster Pier for the river cruise.
The London Eye stop is across the river. You can see the wheel from the surrounding South Bank, but the ticket does not include a ride. The route also calls at York Road, near the South Bank cultural area, so you can split your visit between Westminster and the riverfront.
The practical point is timing. Westminster and the London Eye are close enough to combine on foot, but a long wait for the next bus can disrupt the rest of your day. If you have a fixed boat departure, walk when the distance is manageable instead of waiting automatically.
Aldwych and St. Paul’s Cathedral
Aldwych moves you into the theater and legal district near the Strand. It is a useful stop for the Royal Courts of Justice area and Covent Garden access, though the route does not provide admission to attractions.
St. Paul’s Cathedral is one of the most worthwhile stops for architecture and London history. You can admire the dome from outside without buying a ticket, or pay separately to enter. From here, the route continues toward the City, where the modern financial district meets older streets.
The Monument, Tooley Street, and the Tower
The Monument to the Great Fire of London is near Pudding Lane, making this a good stop for the City’s older core. It also puts you near the river and London Bridge area.
Tooley Street provides access to the south side of the Thames, including the area around the Tower Bridge approach. The stop information lists Vine Lane, so check the exact roadside position before leaving the bus.
The Tower of London stop is essential for first-time sightseeing. The bus gets you close, but admission is not included. If you plan to enter, allow enough time for the visit and do not schedule the last river cruise immediately afterward.
The Park and Palace Tour: Kensington, Harrods, and Notting Hill
The second daytime route adds the parts of London that the central Landmarks Tour only touches. It begins around Marble Arch and runs through Park Lane, Knightsbridge, Kensington, Notting Hill, Bayswater, Paddington, and Baker Street.
Marble Arch, Park Lane, and Knightsbridge
This route is useful for comparing London’s grand parks and shopping districts. Park Lane offers access to Hyde Park, while Brompton Road brings you into Knightsbridge.
The Harrods stop at Lancelot Place is a natural break. You do not need to shop to make the stop useful. The area gives you a different side of London from Westminster: department stores, museums, and residential streets rather than royal buildings and government offices.
The Victoria and Albert Museum area
The museum stop places you near the Victoria and Albert Museum and other major museums. Admission arrangements are not part of this bus package, so check separately if you want to go inside.
This is one of the better places to leave the bus for a longer stop. If you spend several hours in a museum, though, the 24-hour bus ticket becomes less important for that portion of the day. The route is most useful before or after your museum visit.
Gloucester Road and Kensington High Street
Courtfield Road near Gloucester Road Tube station and Kensington High Street provide access to the Kensington district. These stops are helpful if you want to connect the museum quarter with palace gardens and the west London route.
Kensington High Street is also a good point to assess the service. If buses are running far apart, the Underground may be faster for a fixed appointment, but using the included bus keeps your day focused on sightseeing.
Notting Hill, Diana Memorial Gardens, and Lancaster Gate
The route continues through Notting Hill Gate, Palace Court, and the Diana Memorial Gardens area. Notting Hill adds a more residential, neighborhood feel to the day, while Lancaster Gate brings you back toward Hyde Park and Bayswater.
The stop names can be easy to mix up, especially around Kensington and Bayswater. Keep a map or route information available, and confirm your stop with staff before getting off.
Baker Street
Baker Street is the final notable stop on this route. It is well placed for the Sherlock Holmes area and for connections to other parts of central London, although the ticket is focused on sightseeing rather than Underground travel.
The Thames cruise: best views, strict timing

The river cruise is a one-way ride with City Cruises between Tower Millennium Pier and Westminster Millennium Pier. You can board at either of those listed piers, depending on your direction and the day’s plan.
I like the cruise because it changes the view completely. From the Thames, you see the riverfront, bridges, and major landmarks without traffic in front of you. It is also a useful link between the Tower and Westminster, two areas that can take time to connect by road.
The main weakness is that the cruise is one-way and time-sensitive. Do not leave it until the final part of the day unless you have checked the sailing schedule. A bus that stops for several minutes, changes drivers, or arrives late can cost you the connection.
One particularly poor experience involved a missed final Thames sailing after a slow ride on the blue route. You can reduce that risk by taking the cruise earlier, ideally after you have reached the pier directly, rather than relying on a late bus connection.
The three walking tours
The package allows up to three walking tours from the three available options. The supplied details do not name the walks or describe their exact routes, so you should confirm the meeting times and subjects after booking.
That lack of detail matters. Walking tours are often the most useful part of a city package because they add streets, stories, and small details a bus cannot show. Here, I would treat them as a bonus and plan them around the published schedule rather than building the entire day around them.
Use the walks for areas where you want more context than the recorded bus commentary provides. They may also help you understand where to return later on your own, but attraction admission remains separate.
Audio commentary, staff, and bus comfort

The buses are described as comfortable and provide earbuds for audio highlights. That gives you a simple way to hear information while staying seated, and some departures may use a live guide instead.
One live guide was singled out as excellent after an audio system failed. That tells you two things: staff can sometimes rescue a technical problem, but the equipment is not guaranteed to work perfectly on every bus.
Stop support can also vary. Staff have been available at many stops, but communication has not always been clear. Some passengers had trouble finding the starting point, identifying the correct stop, or understanding a route change.
I would arrive with the route map saved on my phone and ask the staff member a direct question: Which route is this, and when is the next bus to the pier or connection point? That small habit can prevent an expensive missed connection.
Reliability is the main tradeoff
The overall customer score is 3.2 from 87 ratings, which fits the mixed practical picture. Some departures are clean, comfortable, and friendly, while others have brought long waits, skipped stops, confusing handoffs, or arguments about arrival times.
The blue Park and Palace route appears to need more patience than the main red route. One ride that should have taken about an hour lasted more than two and a half hours because of long pauses and a driver change. Other operators were seen running multiple buses more often, which made their service feel easier to use.
I would choose this package if you have flexible plans. I would avoid using it as the only way to reach a timed attraction, airport connection, theater booking, or final river departure.
The price is also a poor bargain if you need to buy duplicate tickets. Several customers had problems with mobile ticket numbers or booking support and ended up paying again on site. Save your confirmation, make sure the ticket loads before you set off, and contact the provider promptly if it does not.
Who should book this London pass?
I think this suits a first visit, a short stay, families who want simple sightseeing, and anyone who prefers seeing London above ground. It is also useful if you want a gentle introduction before choosing which museums, palaces, and historic sites deserve a full visit.
It is less suitable for a tightly scheduled day. London traffic is unpredictable, and this service has not always run at the same pace from one route or stop to the next. If you already know the city and mainly need fast transport, the Underground may offer better control.
The service allows most people to participate, operates near public transport, and permits service animals. It requires good weather, and if poor weather cancels the experience, you can receive a different date or a full refund.
You can cancel free of charge up to 24 hours before the start time. Inside that window, cancellations and changes are not accepted for a refund.
Should you book it?
Book this if you want one ticket to connect London’s major sights, add a Thames view, and leave room for wandering. Use the red Landmarks Tour for Westminster, St. Paul’s, and the Tower, then add the Park and Palace route only if you have enough time.
I would take the river cruise early, keep the walking tours flexible, and avoid depending on the final bus of the day. At $49.37, it earns its price when you use several transport sections plus the boat. If you need precise timing or dependable point-to-point travel, choose another plan.
FAQ
How long is the TopView London ticket valid?
The package provides 24 hours of hop-on hop-off sightseeing use. You can buy it now and use it any time within 12 months.
What does the ticket include?
It includes unlimited hop-on hop-off bus use, frequent bus arrivals, a one-way Thames River Cruise with City Cruises, and up to three walking tours from the three available options.
Are attraction entrance fees included?
No. Entrance to attractions such as the Tower of London, St. Paul’s Cathedral, the London Eye, and museums is not included.
Where can I board the Thames cruise?
You can board at Tower Millennium Pier or Westminster Millennium Pier. The cruise is one-way.
Which major sights are near the bus stops?
Stops serve Big Ben, Westminster, the London Eye, Trafalgar Square, Piccadilly Circus, St. Paul’s Cathedral, the Monument, the Tower of London, Buckingham Palace, Harrods, the Victoria and Albert Museum, Notting Hill, and Baker Street.
What language is offered?
The experience is offered in English.
Can I cancel for a full refund?
Yes. You can cancel at least 24 hours before the experience start time for a full refund. Cancellations or changes made within 24 hours are not refunded.
Is the experience canceled in bad weather?
The experience requires good weather. If poor weather causes a cancellation, you can receive a different date or a full refund.
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