Reviewed · THAMES RIVER CRUISES
London Tootbus Hop on Hop off Bus Tour and Thames River Cruise
London Tootbus gives you a fast way to get your bearings, then lets you slow down at the sights that matter most. Three routes connect Buckingham Palace, Westminster, the Tower of London, museums, Notting Hill, and King’s Cross, while the Thames cruise adds a fine change of pace.
I like the freedom to hop off without building your day around a fixed tour. I also like the Thames boat ride, whose live commentary can be more engaging than the recorded bus narration. The catch is service consistency: traffic, crowded buses, confusing stop names, and long waits can eat into your sightseeing time.
- Three bus routes: Cover royal London, Westminster, the City, Kensington, Notting Hill, the British Museum, and King’s Cross.
- Open-top views: Sit outside for the best look at landmarks, but bring a layer for London’s changeable weather.
- Thames cruise included: Use the boat ticket during the same period as your bus pass.
- Real-time app: Track buses and find the nearest stop, though the app may open slowly or show imperfect information.
- Flexible pass length: Choose one, two, or three days, depending on the option you book.
- Audio for adults and children: Commentary is available through provided headphones, with live guiding on some departures.
Three routes that show you the London you came to see

The Tootbus network is useful because it joins several parts of London that are awkward to connect on foot. You can ride from Trafalgar Square to Westminster, continue toward the Tower, then switch to a route serving Buckingham Palace, Hyde Park, Harrods, and Kensington.
A third route links Russell Square, Euston, King’s Cross, St Pancras, the British Museum, Covent Garden, and Trafalgar Square. That mix gives you more than a central sightseeing loop. It reaches areas you might otherwise visit separately by Underground or taxi.
The published stop numbers and names can be confusing. Some route labels use one numbering system while the displayed stop names use another, and names may refer to a nearby attraction rather than the exact place where the bus waits. I recommend checking the app and the physical stop carefully before you leave the bus.
The central route: Trafalgar Square to the Tower
The first route begins at Coventry Street, near Leicester Square and the West End. From here, the bus moves through Trafalgar Square, where Nelson’s Column and the National Gallery make a natural first stop.
You then pass along Whitehall, with stops near Craig’s Court, Banqueting House, Westminster Station, and Parliament Street. This is a good stretch for first-time sightseeing because several major sights sit close together. You can walk to the Churchill War Rooms, see the ceremonial side of Whitehall, or continue toward Parliament.
The Westminster Bridge stop places you near the London Eye. Waterloo is also served, giving you access to the South Bank. If you want a good combination of bus sightseeing and walking, get off around Westminster Bridge, cross the river, and explore the riverside before rejoining the route.
The next stop near Aldwych serves Covent Garden. This is one of the more useful stops on the circuit, since you can walk to the market area, theatres, and surrounding streets. The bus then heads toward St Paul’s Cathedral and Ludgate Hill, a strong choice if you want to combine the cathedral with the City of London.
Further east, the route reaches London Bridge, Tooley Street, Tower Hill, and the Tower of London. Tower Hill is the practical stop for the Tower itself, while London Bridge and Tooley Street put you near the river, Borough Market, and other South Bank sights.
This route is strongest when you use it as a link between short walks. Staying aboard for the full circuit can give you a broad view, but traffic may make the ride far longer than the listed approximate two-hour sightseeing duration. London roads can slow sharply during demonstrations, busy weekends, and afternoon congestion.
Other boats on the river from London:
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The royal and museum route

The second route begins at Grosvenor Gardens and runs toward Victoria Station and Buckingham Palace. This is the route to choose when royal London is your priority.
The Buckingham Palace stop is useful for the palace forecourt and nearby St James’s Park. Horse Guards Parade and Parliament Street follow, so you can connect the palace area with Whitehall and Westminster without retracing your steps.
From there, the bus travels through Piccadilly and past Green Park Station. The Hard Rock Cafe stop, Hyde Park’s Queen Elizabeth Gate, Harrods, the museums, and Gloucester Road give you a useful west London sequence.
The museum stop is particularly handy for the Victoria and Albert Museum, the Natural History Museum, and the Science Museum. You will need to walk from the stop, but this route makes it easy to combine one museum visit with a ride through Kensington.
Kensington Palace and Notting Hill Gate come next. The Kensington stop works well for the palace and gardens, while Notting Hill Gate gives you access to the famous neighborhood. Stops along Bayswater Road, Paddington, and Praed Street continue north and east, followed by Oxford Street and Marble Arch.
This route covers a lot, but it is not the best option if you want to reach each sight quickly. The bus is slower than the Underground and can be delayed by traffic. Its value comes from seeing the streets between the major stops, not simply getting from point A to point B.
The north-central route: museums, stations, and Covent Garden

The third route starts near Russell Square and serves Euston, King’s Cross, and St Pancras. These stops are practical if you are arriving by rail or staying in the Bloomsbury area.
The British Museum stop on Great Russell Street is the main sightseeing reason to use this circuit. From there, the bus heads down Charing Cross Road toward Wyndham’s Theatre, Duncannon Street, St Martin-in-the-Fields, and Covent Garden.
This route is shorter in scope than the other two, but it fills an important gap. It joins the British Museum with the West End and Covent Garden, then connects back to the central route near Trafalgar Square.
If you have only one day, I would not try to ride every route from beginning to end. Pick the route that matches your main interests, then use the others only as transport links. A two-day pass gives you more breathing room and is easier to justify if you plan to visit both the royal and museum districts.
The Thames cruise is the best change of pace

The river cruise is included with the bus ticket and is valid for the same period as your selected one, two, or three-day pass. It gives you a different view of London and breaks up time spent sitting above street traffic.
The listed stops include Westminster Pier, near the Houses of Parliament, and the Tower area. A cruise between Westminster and the Tower can help you understand how the city’s landmarks relate to the river.
The boat commentary is live rather than the standard recorded bus narration. A clear, entertaining boat operator can make a real difference, especially if you are unfamiliar with London accents or have trouble hearing. The cruise is also less exposed to road congestion, though the exact experience depends on the boat schedule and river service at the time you go.
Use the cruise as a planned part of your day, not as an afterthought. Check where you want to board before leaving the bus, and remember that the boat ticket does not extend beyond the dates covered by your bus pass.
More open-top bus routes around London:
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Audio commentary: useful, but not the main reason to book

The buses provide adult audio commentary and a separate children’s version. Headphones are supplied, and the narration gives you background as you ride past the major sights.
The quality can vary. Some departures have clear, informative audio, while others may have more music than explanation. The commentary may also fail to match your exact position, particularly when the bus is delayed or the app and onboard system lose sync.
This matters because a hop-on hop-off bus is not the same as a live walking tour. You will get broad context, but you should not expect a guide to respond to questions or tailor the narration to your interests on every ride.
There can be exceptions. A guide named Leon has been praised for combining clear information with humor, so a live-led departure can feel more personal when one is operating. Still, book this primarily for the routes, views, and flexibility. Treat the audio as a bonus rather than the entire educational experience.
The app helps, but keep a backup plan

The Tootbus app lets you track buses in real time and locate the closest stop. That is useful in a city where a stop may be on a nearby street rather than directly beside the attraction in its name.
The app is not foolproof. It may load slowly, and stop information may not always feel precise. Have your mobile ticket ready before the bus arrives rather than waiting at the door while searching for it.
I also suggest taking a screenshot of your ticket and noting the next stop on your route. Physical maps are useful here, particularly if you are moving between several sightseeing areas. The map can help when the stop name on the app differs from the name posted at the street.
Timing, crowds, and the real cost of convenience

The listed price is $53.74 per person, with one, two, or three-day options depending on your selection. That is not cheap if you use the bus only once. It becomes more reasonable when you use the pass for several rides and include the Thames cruise.
The Underground will usually get you across London faster. A regular transit pass may also cost less for visitors who already know where they are going. Tootbus earns its price when you want an overview, do not want to study the Tube map, or are traveling with someone who prefers to see the city from above.
Service frequency is the biggest value question. Some rides may have plenty of seats and short waits, while other stops can involve 30, 45, or even 60 minutes of waiting. A bus may also be too full for a good view, especially on the upper deck.
Start early if you want to cover ground. Keep a time buffer before restaurant reservations, theatre tickets, trains, or flights. If traffic or a public demonstration blocks the route, switch to the Underground or walk rather than sacrificing half a day.
Comfort, accessibility, and what to bring

The buses are described as clean and comfortable, with indoor and open-top seating. The upper deck gives you the best views of buildings and monuments, but it also exposes you to wind and rain. Bring a light waterproof layer even when the morning looks pleasant.
There is no restroom or food service onboard. Plan bathroom stops around museums, department stores, stations, or cafés rather than expecting to remain on the bus for hours.
Service animals are allowed, and the experience is near public transportation. Most people can participate, but the practical ease of boarding and moving between stops will depend on your mobility and the crowd at each location.
The buses are double-deckers, not sightseeing pods. Your view may be blocked by another bus, street furniture, trees, or a crowded upper deck. Sit on the open top when you can, but do not assume every ride will offer a perfect photo position.
Who will get the most from Tootbus
I would consider this tour for a first London visit, especially if you have one to three days and want to see the major districts before choosing where to spend more time.
It suits you if:
- You want a simple overview without planning every Underground connection.
- You enjoy flexible sightseeing and short walks between stops.
- You are traveling with children who may prefer a double-decker ride.
- You want to combine street views with a Thames cruise.
- You are comfortable allowing extra time for traffic and possible delays.
I would choose another plan if you need exact departure times, want the fastest transport, or dislike waiting. The bus can be a poor fit for a tightly scheduled day. In that case, use the Tube for transport and book a focused walking tour for history and detail.
The free cancellation policy gives you a full refund if you cancel at least 24 hours before the start time. Changes or cancellations inside that window are not accepted for a refund, so keep that limit in mind when booking.
Should you book the London Tootbus pass?
Book it if you want a broad first look at London, value the open-top view, and will use the pass for more than one ride. The cruise adds real value, and the three routes reach a useful spread of royal, historic, museum, and neighborhood sights.
I would lean toward the two-day option for most first visits. One day can feel rushed, while three days makes sense only if you plan to ride often and use the pass as part of your daily transport.
Go in with realistic expectations. This is a flexible sightseeing bus with recorded commentary, not a polished private tour. If you keep the app, map, and a backup transport plan ready, Tootbus can save walking time and help you understand London’s layout. If you need dependable frequency above all else, the Underground is the safer tool.
FAQ
How long does the Tootbus London experience last?
The sightseeing experience is listed as approximately two hours, but the pass can be selected for one, two, or three days. Your total use depends on how often you hop on and off.
How many bus routes are included?
Your pass provides access to three distinct routes covering central London, royal and museum districts, and the Bloomsbury, King’s Cross, and Covent Garden areas.
Is the Thames River cruise included?
Yes. A hop-on, hop-off Thames sightseeing cruise ticket is included with the bus pass.
How long is the Thames cruise ticket valid?
The cruise ticket is valid for the same period as your selected bus ticket.
Is audio commentary available?
Yes. Adult audio commentary and a separate children’s audio commentary are included. Headphones are provided on the buses.
Can I track the buses in real time?
Yes. The Tootbus app provides real-time bus tracking and helps you locate the closest stop.
Where can I board the bus?
Stops include Coventry Street, Trafalgar Square, Whitehall, Westminster, the London Eye, St Paul’s Cathedral, London Bridge, Tower Hill, Buckingham Palace, Hyde Park, Harrods, Kensington Palace, Notting Hill Gate, Russell Square, King’s Cross, St Pancras, the British Museum, and Covent Garden.
Are food and restrooms available onboard?
No. Food, drinks, and restrooms are not included on the bus.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the experience start time. Cancellations or changes made less than 24 hours in advance are not accepted for a refund.
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