Reviewed · LONDON EYE & VIEWPOINTS

London Eye Fast-Track Ticket with Hop-On Hop-Off Tour and River Cruise

★ 3.5 · 46 reviews From $59 Operated by Big Bus London · Bookable on Viator
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London is easiest to grasp from above, beside the river, and from the top deck of a moving bus. This package gives you all three views: fast-track entry to the London Eye, a Thames cruise, and a Big Bus pass valid for either 24 or 48 hours.

I like the freedom to hop off near the Tower of London, St. Paul’s Cathedral, or Trafalgar Square instead of following a guide all day. I also like the practical mix of sightseeing and transport, especially for a first visit or a short stay. The main drawback is that the ticketing can be confusing, and crowded buses may leave you standing.

Key points to know before booking

London Eye Fast-Track Ticket with Hop-On Hop-Off Tour and River Cruise - Key points to know before booking

  • The London Eye is the star attraction: Fast-track entry saves time at one of London’s most popular sights.
  • The bus covers central London well: Stops include Buckingham Palace, Mayfair, Regent Street, Trafalgar Square, St. Paul’s Cathedral, and the Tower of London.
  • The pass lasts 24 or 48 hours: You can spread the sightseeing out instead of squeezing every stop into one day.
  • The Thames cruise adds a different view: You see major riverside landmarks from the water, but confirm the boarding point and cruise direction before setting off.
  • Ticket collection matters: Start with the Big Bus team so you receive the separate arrangements for the Eye and river cruise.
  • The package is best for a first London visit: It gives you a broad introduction, though it does not replace time inside the city’s museums, churches, and historic neighborhoods.

Seeing London from three useful angles

London Eye Fast-Track Ticket with Hop-On Hop-Off Tour and River Cruise - Seeing London from three useful angles

The appeal here is variety. You are not simply riding a sightseeing bus in a loop. You can use the bus to get oriented, ride the London Eye for a wide city view, and take the river to see London from a lower, slower angle.

The recorded commentary is available in five languages, and complimentary earphones are supplied. That makes the bus useful when you want context while passing landmarks, though the commentary may feel light on detail if you prefer a serious historical account.

The advertised tour duration is about two hours, but the bus pass itself lasts 24 or 48 hours. Think of the two-hour figure as a rough sightseeing sequence, not a limit on the entire package. The attractions and bus routes need separate chunks of time, especially if you hop off.

Other viewpoints to book in London:

Starting at Marble Arch and Park Lane

The listed route begins at Marble Arch, a handy starting point near Hyde Park and the west end of Oxford Street. Stop 4 is at Speakers’ Corner, where Hyde Park’s tradition of public debate gives the area a bit more character than a standard bus stop.

The next stop is Mayfair, followed by Regent Street and Piccadilly. This section gives you a quick look at some of central London’s grandest shopping streets and elegant squares. It is a good stretch to stay on the bus if you want orientation, but it is also easy to leave the route and walk.

At the top of Park Lane, you are near Hyde Park on one side and Mayfair on the other. The route is useful for showing how close these districts are, something that can be hard to judge from a map. If you are trying to cover a lot in a short time, this is one of the package’s stronger features.

Regent Street, Piccadilly, and Trafalgar Square

London Eye Fast-Track Ticket with Hop-On Hop-Off Tour and River Cruise - Regent Street, Piccadilly, and Trafalgar Square

The Regent Street stops put you near major shops, historic streets, and routes toward Soho and Piccadilly Circus. Piccadilly is a natural place to pause for a walk, though it can be crowded and noisy.

The bus continues to Pall Mall East and Trafalgar Square, with the stop by the National Gallery. Trafalgar Square is one of the best places to leave the bus because several major sights sit close together. You can look across to Nelson’s Column, walk toward the National Gallery, or continue down Whitehall toward Westminster.

The bus gives you a useful overview, but remember that passing a sight is not the same as visiting it. If the National Gallery interests you, allow much more time than the package’s basic sightseeing sequence provides.

The London Eye and its fast-track ticket

London Eye Fast-Track Ticket with Hop-On Hop-Off Tour and River Cruise - The London Eye and its fast-track ticket

The London Eye stop is at Westminster Bridge, by the lion statue. This is a practical location because you are close to the wheel, the South Bank, and the Palace of Westminster across the river.

The fast-track ticket is one of the main reasons to choose this package. The London Eye is a timed attraction, and the regular process can take patience, particularly when the city is busy or the weather is warm. Fast-track access does not mean you skip every possible step, but it should reduce the main waiting line.

The ride gives you broad views across central London. On a clear day, you can see toward Buckingham Palace and across much of the city. The moving capsule offers a calm break from street-level traffic, and it is especially useful early in your visit because it helps you understand how the Thames, Westminster, and the central districts fit together.

There is an important practical point. The bus voucher, London Eye ticket, and other booking references may not always work as the same number. Go to the Big Bus staff first and make sure you have the correct Eye arrangement before heading to the attraction. Some ticket problems have required staff or a manager to sort them out, so do not leave this until the last minute.

Covent Garden and the Aldwych stop

London Eye Fast-Track Ticket with Hop-On Hop-Off Tour and River Cruise - Covent Garden and the Aldwych stop

Stop 13 is outside No. 1 Aldwych, serving Covent Garden. This is one of the better places to hop off if you want a lively district with restaurants, shops, and a strong theater connection.

The bus stop is useful for access, but the real pleasure here comes from walking. Covent Garden rewards a slower pace, and you may prefer to spend time on foot rather than simply photographing it from the bus. The package allows that flexibility, provided you keep an eye on bus intervals and the attraction times you have arranged.

This is also a reminder that the bus is not only transport. It is a way to choose your priorities. You can stay aboard for a broad city tour, or use it as a link between neighborhoods that would otherwise require several separate journeys.

St. Paul’s Cathedral and the City

London Eye Fast-Track Ticket with Hop-On Hop-Off Tour and River Cruise - St. Paul’s Cathedral and the City

Stop 14 is opposite St. Paul’s Cathedral, near a McDonald’s. The location is easy to recognize, and the cathedral is one of the most important sights on the route.

From the outside, St. Paul’s gives you a powerful view of London’s older civic center. The bus stop also places you near the City of London, where modern office buildings sit beside churches, lanes, and historic streets. The contrast is part of what makes this section worthwhile.

The ticket does not include entry into St. Paul’s Cathedral, so treat the stop as an opportunity to visit the area rather than a bundled cathedral tour. If you want to go inside, plan extra time and check opening details separately.

The Tower of London and Tower Hill

London Eye Fast-Track Ticket with Hop-On Hop-Off Tour and River Cruise - The Tower of London and Tower Hill

Stop 16 is at Tower Hill, at Transport for London bus stop TA. This is the stop for the Tower of London, one of the strongest choices for a longer break.

The bus route gives you a convenient way to reach the Tower, but the package does not include admission there. You can see the fortress from outside, walk along the river, or arrange a separate visit if the Crown Jewels, medieval rooms, and historic displays are high on your list.

Tower Hill is also well placed for the river cruise area. That makes it a useful point for combining two parts of the package, but do not assume the nearest pier is automatically the correct one. Confirm the cruise boarding instructions with the bus team.

Buckingham Palace and Victoria

London Eye Fast-Track Ticket with Hop-On Hop-Off Tour and River Cruise - Buckingham Palace and Victoria

Stop 21 is at Victoria Station, outside the Vagabond restaurant at 49 Buckingham Palace Road. This stop gives you access to Buckingham Palace and the Victoria area.

The palace is one of London’s essential exterior sights, and the bus makes it easy to include without planning a separate route. The timing of any ceremony or palace access is not included in the package, so use this as a flexible stop rather than building your entire day around an event.

Victoria Station is also a busy transport area. That can be convenient, but it may feel less relaxed than Covent Garden or the South Bank. If you are traveling with a group, agree on a meeting point before splitting up.

The Thames River Cruise

The cruise adds something the bus cannot. From the Thames, you see bridges, embankments, riverside buildings, and landmarks from a lower viewpoint. It is a welcome change after sitting on the bus, and the moving water gives the day a slower rhythm.

The cruise is included in the package, but the information supplied does not clearly specify the boarding and drop-off details or whether the trip is one-way. Confirm both before you go. This is especially important if you are using the boat as transport rather than simply for sightseeing.

The cruise can also help you connect Westminster, the London Eye, and the Tower area. Still, allow time to find the pier and check the next departure. London traffic and queues can quickly upset a tight schedule.

What the bus experience is really like

The open-top bus is most useful when you want a quick overview and do not yet know how London’s central districts connect. The recorded narration gives you information as you pass the sights, and the included earphones make it easy to follow.

The fleet includes comfortable buses, but demand can be high. At busy times, a bus may be crowded or even have only standing room. That can affect the top-deck experience, which is usually the reason you chose an open-top bus in the first place.

I would use the live tracking feature in the Big Bus app if it is available to you. It can help you judge when to leave a stop and reduce wasted time waiting. If a bus is full, you may need patience before boarding the next one.

The commentary also divides opinion. It covers the main route and helps with basic orientation, but some sections may feel more playful than detailed. I would use it as an introduction, then add your own walking time at the sights that interest you most.

Is $59 good value?

At $59, the package can be good value if you use several parts of it. The strongest combination is the London Eye, the Thames cruise, and a full day of bus use. The 48-hour option makes the price easier to justify because you can spread the stops across two days.

The value drops if you only ride the bus briefly and use none of the hop-on hop-off flexibility. It also drops if you already know London’s public transport system and prefer exploring independently.

For a first visit, the package saves planning time. You have one broad sightseeing route, one major paid attraction, and one river experience in the same purchase. That convenience matters, but it comes with a tradeoff: you must understand how to exchange or confirm the separate tickets.

Who should book this London package?

I would recommend it for a first-time visitor, a family, or anyone with only one or two days in central London. It is also a sensible choice if you want the London Eye but do not want to build a separate transport plan around it.

It suits people who like flexibility more than a tightly guided walking tour. You can ride past a sight, hop off, explore, and continue when ready.

I would be more cautious if you dislike crowds, want detailed historical commentary, or already have a full London itinerary. The buses can fill up, and the package does not include meals, hotel pickup, or admission to other sights along the route.

The experience is wheelchair accessible in practical terms, and staff have assisted a wheelchair user. Service animals are allowed, and most people can take part. Still, confirm any specific mobility needs before booking because the supplied details do not explain every boarding arrangement.

Cancellation is free when you cancel at least 24 hours before the local start time. Changes or cancellations inside that window are not refundable.

My recommendation

Book this if you want a broad, easy introduction to London and will use the Eye, river cruise, and bus pass. The best value comes from the 48-hour option, especially if you prefer a relaxed pace.

Before doing anything else, find the Big Bus staff and confirm the correct ticket numbers, Eye entry details, and river cruise boarding point. That one step can prevent the confusion that has affected some visits. If you plan carefully and accept that the bus may be crowded, this is a practical way to see central London from several memorable viewpoints.

FAQ

What is included in the London Eye and Big Bus package?

The package includes a 24 or 48-hour open-top hop-on hop-off bus pass, fast-track entry to the London Eye, a Thames River Cruise, recorded commentary in five languages, and complimentary earphones.

How much does the experience cost?

The listed price is $59.

How long is the experience?

The advertised duration is approximately two hours, but the bus pass remains valid for either 24 or 48 hours. You can use the sightseeing elements across that period.

Where does the bus route stop?

Stops include Marble Arch, Speakers’ Corner, Mayfair, Regent Street, Piccadilly, Pall Mall East, Trafalgar Square, the London Eye, Covent Garden, St. Paul’s Cathedral, the Tower of London, and Victoria Station near Buckingham Palace Road.

Is fast-track entry to the London Eye included?

Yes. A guaranteed fast-track London Eye ticket is included.

Is the Thames River Cruise included?

Yes. The package includes a Thames River Cruise. The supplied details do not specify the exact boarding and drop-off arrangements, so confirm them before boarding.

Are food and drinks included?

No. Food and drinks are not included.

Is hotel pickup provided?

No. Hotel pickup is not included.

Can I cancel for a full refund?

Yes, if you cancel at least 24 hours before the experience start time. Cancellations made less than 24 hours before the start time are not refunded, and changes within that period are not accepted.

Are service animals allowed?

Yes. Service animals are allowed, and most people can participate.

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